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Adapting to change Welsh food producers rise to the challenge of a ‘New World’

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It may not quite be ‘business as usual’ for small food and drink producers in Wales. Still, many are turning to alternative ways, and collaborating with fellow producers to maintain sales.


Supporting producers through these often difficult and rapid changes is Cywain – a programme designed and developed by Menter a Busnes that is dedicated to developing new and existing micro-businesses and SMEs in the Welsh food and drink sector.


Cywain’s Marketing and Events Team Leader, Alex James says: “The changes brought about by the COVID-19 pandemic have hit many food and drink producers particularly hard. But there are positive stories to be highlighted too.


“Through Cywain’s continued work with producers, we know how hard they are working to adapt their business plans and services to enable them to continue to provide customers with fantastic Welsh produce.


“For some it has meant changing the way they work, while others have come together to create new opportunities – and have embraced the spirit of ‘clustering’ which Cywain already fosters as the facilitator for the Fine Food Cluster Wales.


“So, we thought we’d share some of the stories about producers who have
successfully taken up the challenge of operating in this ‘new world’ we are living in. and encourage the public to shop local.”


Cywain’s drive to highlight ‘good news’ stories follows on from the launch of its online Producer Map (https://menterabusnes.cymru/cywain/en/our-producers/ ). The specially created map pinpoints a host of excellent food and drink producers from across Wales who can provide an online shop and delivery service. 


Lesley Griffiths, the Minister for Environment, Energy and Rural Affairs, said: “It is heartening to hear how producers and small food and drink companies are adapting their businesses at this time – and I am sure there will be more uplifting and positive stories to come.

“By thinking outside of the box, and by working and clustering together, producers are keeping their enterprises going and continuing to providing customers with wonderful Welsh food and drink.”

SupportLocalSupportWales


CLAM’S CAKES
Over the past 40 years, Clam’s Cakes has gone from a Crickhowell coffee shop enterprise to a purpose-built bakery supplying hotels, restaurants, cafes and retailers across the UK.


Therefore, when the hospitality sector was closed down, Clam’s lost virtually all its orders overnight. Left with freezers full of its award-winning, hand-made cakes, the company swiftly came up with an alternative plan.


Production may have been temporarily halted, but the Phillips family – who founded the business – have taken to the road to bring people a slice of cheer to people currently unable to leave their homes.


Clam’s are now delivering cakes and biscuits to customers living within a 10-mile radius of Crickhowell.


The cake selection changes weekly, with the list published on the company’s Facebook page. Orders are then placed and paid for by phone and delivered to the customer’s doorstep.


“It’s just been our family doing it, but people have been very grateful,” says
proprietor, Jane Phillips “we’ve had so many compliments. My son, Lewis, has been making bread so that we can offer customers loaves with their orders. We’ve got a warehouse of flour, so we’ve added flour, fresh eggs and butter to the selection. It’s helping our egg supplier too.”


Also, the family has donated personal protective equipment (PPE) normally used in their bakery to a local health centre. And they have been delivering cakes to hospitals and frontline workers. On a personal note, Jane has found the telephone contact with customers rewarding experience too.


“I’ve found some customers who are finding isolation challenging enjoy having a chat when they ring up with their order.


“We may not be making much of a profit at the moment, but we are making people happy.”
More information: www.clamscakes.co.uk

JACK AND AMELIE
Unable to launch their new children’s meal enterprise as planned, Sophie Brown and Abi Dymmock are instead concentrating on building a customer base around their native Cardiff.


The two friends came up with the idea of creating ‘grown-up food for kids’ after their own experiences of trying to juggle the demands of work and a young family. They named the company after their children – ‘Jack and Amelie’.


Says Sophie, “While on maternity leave, we had time to prepare new and varied meals for our children. But on returning to work, this became harder to fit in, and we found there wasn’t a lot of ready prepared food available to help with those busy
times.”


Their dishes are twists on family favourites “packed with veggies”. They offer variety and balance, with meat, vegetarian and vegan-friendly choices. The frozen meals include Rainbow Thai Curry with Lentils and Veggies, Caponata Stew with Herby Turkey Meatballs, Beef Casserole with Root Veggies.


However, the friends’ plans to unveil the Jack and Amelie range at a major UK food and drink trade event last month were scuppered by the Covid-19 pandemic.


Undeterred, and utilising the skills from their previous careers in project
management, they swiftly adapted to the situation – and are using their social media channels (@jackandamelie) to keep in touch with customers.


“We’d found a great manufacturer, and we were ramping up production, but we’ve had to change – fortunately in our previous jobs, we were used to pivoting ideas. So, for now, instead of our original plan of supplying retailers, we are selling direct to the public around Cardiff.


“We’re making contactless deliveries and establishing contact with parents. We’ve had great feedback, especially from parents who are now having to look after their children while also working from home.”
More information: www.jackandamelie.co.uk


TŶ TANGLWYST DAIRY
Once a familiar sight, doorstep milk deliveries are proving to be a vital service for many people who are self-isolating.


For south Wales dairy, Tŷ Tangwlyst, doorstep milk deliveries are also helping to keep open an essential outlet for the farm’s award-winning dairy produce.


The Lougher family has long been supplying milk from their 110-strong herd of Pedigree Holstein dairy cattle to customers’ doorsteps around a ten-mile radius of the farm in Pyle, near Bridgend.

Now, as their round gets bigger, it is even prompting the business to expand its workforce.


“With premises such as schools, offices closed, the commercial and wholesale side of our business has taken a downturn. However, our domestic deliveries have increased,” says dairy farmer Rhys Lougher, whose family have been farming at Tŷ Tanglwyst for several generations.


“Demand for doorstep deliveries has been such we’ve had to extend our rounds. As a result, we’ve created extra roles in the company, and when our commercial trade


does come back, we’ll be looking to take on additional staff.
“We’re a small family business with dedicated, hard-working employees. Luckily, we’ve been able to very quickly adapt to changes to our customer base and respond to people’s needs.”


The award-winning business, which produces butter and cream too, also supplies customers with eggs and fruit juice. But in these challenging times, some changes have had to be made to meet demand.


Says Rhys, “There has been a shortage of cardboard egg boxes, so we have had to use plastic, and we’re buying fruit juice in bulk. With more people baking at home there has been a surge in orders for butter – so that has been tight at times.” Orders are placed via Facebook and social media, and for many customers, Tŷ Tanglwyst’s deliveries are particularly welcome.


“People have said how grateful they are for the deliveries and that it is helping them while they have to stay at home. Many people have also said they can taste the difference with our milk, and that when this is all over they will keep ordering from
us.”
More information: www.tytanglwystdairy.com

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Everything you need to know about the current coronavirus restrictions in Wales

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THE GOVERNMENT guidelines in Wales are changing today (Apr 12).

There are major changes coming into force today across the country as the government coronavirus guidelines are starting to relax.

The changes affect household bubbles, non-essential retail, education and travel.

As of Monday, April 12, the following changes have come into force:

  • Six people from two different households (not counting children under 11) can meet and exercise outdoors and in private gardens
  • Households or support bubbles can holiday in self-contained accommodation – including hotels with en-suite facilities
  • All pupils and students can now return to school, college and other education
  • All shops and close-contact services can open
  • The ban on travelling in and out of Wales has ended
  • Driving lessons can resume and some driving tests (Remainder on April 22)

Non-essential retail are able to open up today for the first time since the country was put into a national lockdown with non-essential retail ordered to close in December of last year.

With infection rates falling and the national vaccine rollout success, the Welsh Government have set out a road map of restriction easing.

Unlike England, the hospitality industry in Wales will have to wait until April 26 to open their doors to customers, but only for those who can operate in an outdoor space such as beer gardens.

The current guidelines in force for Wales are as follows:

Meeting friends and family

From May 3:

  • Two families can once again form an “extended household” and meet indoors.

The following rules currently apply:

  • Six people from two different households (not counting children under 11) can meet up outdoors, including gardens.
  • If you are an adult living alone or you’re a single responsible adult in a household (a single parent, for instance), you can form a support bubble with one other household.
  • You can also end it and form another support bubble with a different household, as long as you leave a 10-day gap between.

Going to work

  • You must work from home if you can. The only exceptions will be critical workers and jobs where working from home is not possible.
  • Tradespeople can work in someone else’s private home, as long as it is managed in a safe way and both the worker and household members are well and have no symptoms of coronavirus.

Schools and nurseries

  • All pupils will return to face-to-face teaching at school from 12 April.
  • From that date all students can return to further education and training centres.
  • University campuses will be able to open for blended (face-to face and online) learning for all students.
  • Internal GCSE, A-level and AS-level assessments have been cancelled.

Leisure time

From April 26:

  • Outdoor attractions, including funfairs and theme parks, will be allowed to reopen.
  • Outdoor hospitality can resume, including at cafes, pubs and restaurants, but indoor hospitality will remain restricted.

From May 3:

  • Organised outdoor activities for up to 30 people can again take place.
  • Gyms, leisure centres and fitness facilities can reopen. This will include individual or one-to-one training but not exercise classes.

The following rules currently apply:

  • Self-contained holiday accommodation, including hotels with en-suite facilities and room service, can open to people from the same household or support bubble.
  • Outdoor sports facilities such as golf, tennis and basketball are open. A maximum of six people from two households can take part.
  • Organised outdoor sport for under-18s can now take place.
  • All gyms and leisure centres are closed.
  • Professional sports will continue but stadiums are closed to fans.
  • Bars, restaurants, cafes and pubs are closed – except for takeaway and delivery.
  • The outdoor areas of some historic places and gardens can reopen in a limited way.
  • Libraries and archives can reopen

Shopping

From April 12:

  • All shops can reopen.
  • All close contact services such as hairdressers or beauty salons can open, including mobile services.

The following rules currently apply:

  • Hairdressers and barbers are open for business – by appointment only.
  • Non-essential shops remain closed.
  • Garden centres are now open.
  • Alcohol cannot be sold in shops between 22:00 and 06:00 BST.
  • Face coverings must be worn by customers and staff.
  • Indoor shopping should be done alone, or with people in your household.

Other

From April 12:

  • You can travel anywhere in the UK or the Common Travel Area (Ireland, Isle of Man and the Channel Islands)
  • Outdoor canvassing for the Welsh elections can begin.
  • Driving lessons can resume and some driving tests (remainder on 22 April).

From April 26:

  • Weddings receptions can take place outdoors, but will be limited to 30 people.

The following rules currently apply:

  • Weddings and civil partnerships can take place at licensed venues, but receptions are not allowed.
  • Care home residents can receive one designated visitor.
  • You can travel anywhere within Wales.
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Police on scene of alleged armed robbery in Llanelli

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POLICE are at the scene of a reported armed robbery in Llanelli.

A large police presence has been seen at Dillwyn Street, Llanelli this morning (April 12).

Image credit: D Harries/Herald

Eyewitnesses at the scene have told this newspaper that there are ten police vehicles and armed response present.

It is reported that an armed robbery has taken place at a Premier Store.

Image credit: D Harries/Herald

Dyfed-Powys Police have been asked to comment, we await their response.

This story is updating, more to follow…

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Prince Philip, The Duke of Edinburgh, dies aged 99

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The Duke of Edinburgh, the Queen’s ‘strength and stay’ for 73 years, has died aged 99.

Prince Philip’s health had been slowly deteriorating for some time. He announced he was stepping down from royal engagements in May 2017, joking that he could no longer stand up. He made a final official public appearance later that year during a Royal Marines parade on the forecourt of Buckingham Palace.

Since then, he was rarely seen in public, spending most of his time on the Queen’s Sandringham estate in Norfolk, though moving to be with her at Windsor Castle during the lockdown periods throughout the Covid-19 pandemic and where the couple quietly celebrated their 73rd wedding anniversary in November 2020. He also celebrated his 99th birthday in lockdown at Windsor Castle.

The duke spent four nights at King Edward VII hospital in London before Christmas 2019 for observation and treatment in relation to a “pre-existing condition”.

Despite having hip surgery in April 2018, he attended the wedding of Prince Harry and Meghan Markle a month later and was seen sitting beside the Queen at a polo match at Windsor Great Park in June. He and the Queen missed Prince Louis of Cambridge’s christening in July 2018, but he was seen attending Crathie Kirk near Balmoral in August, and driving his Land Rover in the surrounding Scottish countryside in September.

It is expected that flags on landmark buildings in Britain will be lowered to half-mast as a period of mourning is announced.

The First Minister of Wales, Mark Drakeford has expressed his sadness on the news of the death of His Royal Highness The Duke of Edinburgh and offered condolences to Her Majesty Queen Elizabeth II and the Royal family on behalf of the Welsh Government.

He said: “It is with sadness that we mourn the death of His Royal Highness The Duke of Edinburgh. Throughout his long and distinguished life, he served the crown with selfless devotion and generosity of spirit.

We offer our sincere condolences to Her Majesty Queen Elizabeth II, his children and their families on this sad occasion.

He will be missed by the many organisations that he supported as Patron or President over many decades of service”.Andrew RT Davies, the Leader of the Welsh Conservatives in the Senedd, has led tributes to Prince Philip, Duke of Edinburgh, whose death was announced today.

In light of the sad news from Buckingham Palace, campaigning has been paused with immediate effect.

Mr Davies said: “This is a very sad day for the United Kingdom.
“The Duke of Edinburgh led a remarkable life, excelled himself with his career in the Royal Navy, was the strength and stay to Her Majesty The Queen, and has left a legacy to the nation through the Duke of Edinburgh Award.

“Dutiful, devoted, and diligent, his like will never be seen again, and Welsh Conservatives offer their deepest condolences to The Queen, and the rest of the Royal Family.”

Adam Price, leader of Plaid Cymru said: “On behalf of Plaid Cymru, I send my condolences to Her Majesty the Queen and her family. Many young people in Wales will have benefited from the Duke of Edinburgh’s award scheme, a reflection of many decades of his public service. Thoughts are with the Royal Family at this time.”

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