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Restaurant apologises to customer after being told to go elsewhere for non-dairy milk




A LLANELLI restaurant has apologised to a customer after they were told to go ‘somewhere more appropriate’ and were accused of having a ‘hot chocolate addiction’.

An employee from Sosban was responding to criticism on Facebook after a customer had complained that a waiter was ‘rather sniffy’ over her request for non-dairy milk.

Thérésa Hedges-Webb suggested products that could be suitable on the Facebook page following her experience, to which an employee responded: “Thank you for your advice, Thérésa Hedges-Webb, we would request that you do not return again and you go to somewhere more appropriate for your dairy-free hot chocolate addiction.”

The company was then inundated with messages of support for Thérésa and were criticised for their response.

In response to the criticism, the company said: “Following the recent review, firstly, we would like to apologise to Thérésa Hedges-Webb publicly and unequivocally, we will follow up with Theresa separately to apologise more personally and to invite her back with a guest for a meal at Sosban.

“There is absolutely no excuse for us responding in this way and the member of staff who initially posted the message has been firmly reprimanded.

“As thousands of our Sosban customers will know, this is most certainly not representative of the dining experience that people have come to expect at Sosban Restaurant and we are deeply disappointed that we have found ourselves in this situation.

“We apologise to everyone who has read the comments and who have understandably felt compelled to respond and add their own comments to the post.

“We are sorry and we ask that you please understand that this is not reflective of Sosban, of our food or of our customer experience, we have all been working so incredibly hard to build a superb reputation and we are hopeful that this stupid error by a single individual does not irretrievably alter our direction.

“As many will already know, we do cater for vegan and other dietary preferences throughout our menus and we strive to offer a balanced menu for all our diners, as is the case with our signature six-course taster menu which was simultaneously prepared by our head chef in a vegetarian and non-vegetarian option.

“We clearly need to do more and we will be acting on the suggestions that Theresa has made and we will ensure that we will be able to cater for a dairy-free hot chocolate option immediately.

“We will be eating a very large slice of humble pie following today’s comments and would like to apologise again for any offence caused.”

Thérésa accepted their apology, saying: “Apology accepted. Thank you. I look forward to hearing from you.”

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Conservatives in disarray over alleged Christmas party lockdown breach




THE CONSERVATIVE Party is investigating the attendance of senior Senedd members and staff at a Christmas party held during December’s lockdown.

Lockdown restrictions prohibit mixing with people outside your own household.

The Welsh restrictions barring such gatherings follow the basic outline of those imposed by the Conservative UK Government in December.

Those attending the drinks party included Paul Smith, the Conservative Chief of Staff at the Senedd, Darren Millar, the Party’s Chief Whip and campaign coordinator, and Preseli Pembrokeshire MS and Conservative Senedd Group Leader Paul Davies.

The Herald understands that a Labour Senedd Member who attended the Party has been suspended by the Labour Senedd Group pending its own investigation.

The Conservatives’ embarrassment at talking the talk but not walking the walk is intensified by Darren Millar’s presence at the shindig.

In May, Mr Millar led calls for Wales’ Health Minister Vaughan Gething to be sacked for eating a bag of chips in a park with one of his own children.

If the Conservative Party follows the logic of their previously stated positions, Mr Millar’s and Mr Davies’ futures look bleak indeed.

With a Senedd election only months away, the revelations have thrown the Conservatives into disarray.

If they do nothing, the Conservatives will – at the very least – face claims they are hypocrites.

If the Conservative Party acts decisively, it faces massive internal problems.

The Conservatives responded to our request for a response to our story.

Those involved stressed they did not host a Christmas Party.

The incident happened on December 8, when the above met in the members’ tea room to discuss legislation for possible inclusion in the Welsh Conservative manifesto with a Labour backbencher.

During the evening they did drink a glass or two of wine.

They stress that at no point were there more than four people in the room at any one time and that they maintained social distancing.

A joint statement from Paul Davies, Darren Millar, and Paul Smith said: “We are profoundly sorry for our actions.

“While we did not break the rules, we recognise that what was part of a day’s work would not be seen to be following the spirit of them, especially given the tough time the country has been going through.”

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Family tribute to Carole Patricia Fowler




Carole was a teacher for 30 years at St Mary’s Catholic Primary School, Llanelli. She loved children and they loved her. 

As one of her past colleagues said: “I know she made such a difference to every child she taught.” She was very popular with staff and well respected and loved by parents. She was dedicated and conscientious, always 100% for the children. She led the music there and was always popular with her guitar accompaniments for services and concerts. 

Likewise, she was a valued member of the choir at Holy Cross Roman Catholic Church, Gendros, Swansea, where she would often accompany hymns with her guitar and gave guitar lessons to the children in the church’s Saturday Music Club. She was also a keen member of Côr Persain, Ammanford. 

She was talented, loved and in demand. A convicted and devout Catholic all her life, through good and bad.

Carole was an avid and very gifted crocheter and was always crocheting or knitting something for someone. She had been spending her time recently, during the Covid crisis, crocheting NHS teddies in scrubs and rainbows, with many given to practising nurses. Carole had recently started learning to make bobbin lace. She was also capable of some very decent sewing, too. 

She was also learning Welsh, doing ‘pilates’ and was considering taking up yoga lessons as well.

She was a busy lady! As one of her work colleagues said of her: “She was wise, strong, beautiful, generous, devout and feisty. And I loved her for all those qualities.”

Above all, she was an immeasurably loved Mam, daughter, sister and a doting Mamgu and so much loved by her fiancé. Having been together for 14 years, they would have been married last July 20th had covid allowed! 

Her premature passing at 61 is tragic and she is already sorely, painfully missed. She leaves behind a huge chasm in so many hearts that cannot be filled.

“Eternal rest grant unto her, o Lord, may perpetual light shine about her, may she rest in peace.”

If anyone witnessed the collision or may have been travelling on the M4 at the relevant time, please contact the Serious Collision Unit quoting police reference DPP-20210113-317

Police can be contacted either online at:, by emailing, or by calling 101. If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

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Tip off leads to pensioner’s drug stash




A BRIEFCASE full of drugs has been recovered during a raid in Swansea suburb.
Police acting on information provided by a member of the public executed a warrant in Gorseinon and recovered a large quantity of cannabis.
A man was arrested on suspicion of possession of the class B drug, with intent to supply.
A South Wales Police spokesman said: “At around 5.40pm on Wednesday, January 6, following an intelligence led operation, a 68 year-old man from Gorseinon was arrested on suspicion of possession with intent to supply cannabis.
“He was taken to Swansea central police station for questioning. He has been released under investigation”.

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