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Health Board ‘working hard’ to fill GP gaps

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HYWEL DDA UHB has announced that it has managed to fill gaps in the rota for the out of hours GP service at Prince Philip Hospital, meaning that the service will be available this weekend.

However, at the time of writing, the board has not been able to staff the Friday night out of hours service at Glangwili Hospital.

Yesterday (Mar 8) it emerged that following last Sunday’s closure of the Prince Philip out of hours service Hywel Dda UHB was unable to staff the evening service on Thursday or Friday night.

Llanelli MP Nia Griffith described the situation as ‘completely unacceptable’.

“To make matters worse, the Health Board have not yet been able to staff the Friday evening shift at Glangwili Hospital. So even those Llanelli residents who are able to travel to Carmarthen to get urgent care may find themselves with nowhere to turn tomorrow night. In any case, no-one should be having to take a sick relative all the way to Carmarthen or Swansea.

“Shortly afterwards, Hywel Dda UHB released an updated statement, which said that the health board was ‘finding it increasingly difficult’ to staff rotas.

“While there remain gaps in the Out of Hours rota the only site that currently doesn’t have cover is Glangwili Hospital on Friday evening,” they added.

“The situation is changing quickly and an update will be provided on Friday afternoon 09.3.18 – please keep an eye on our website for further details. Regardless of rotas anyone in Carmarthenshire who is unwell and needs to see a GP should call 111.”

“I have written to the Chief Executive of Hywel Dda demanding a meeting and an explanation for why this has been allowed to happen. It is vital that we keep the out-of-hours GP service open in Llanelli, so I will be pressing the Health Board to explain how it plans to prevent further temporary closures and ensure a long-term future for the service.”

Deputy Chief Executive and Director of Operations Joe Teape said: “I would like to apologise for any concern or inconvenience caused due to ongoing staffing issues in the Out of Hours GP service. This is currently a familiar trend among other health boards across the country. We know that all of our staff and GPs are working really hard to provide safe services for our patients and we appreciate this. We are working together across the whole health board area and across different services to provide a safety net for our patients.

“The public’s health is our number one priority and although we sometimes cannot achieve everything that we want to achieve, we are doing our utmost to ensure that we can continue to provide services that are safe and robust for our local communities.”

In the instance of rotas not being filled, Hywel Dda UHB advised that other health care services such as minor injury units, 111 and community pharmacy, continue to be available. If after a telephone based GP assessment has been completed and someone needs to see a GP face to face they could be asked to travel to a neighbouring county within the Hywel Dda region to see the nearest available GP (the nearest available GP which may be Glangwili or Prince Philip Hospital if one of the rotas can be filled, or Withybush General Hospital, Haverfordwest, or their nearest alternative GP as instructed by 111 operators).

Following the updated statement, Lee Waters AM said he had received ‘a detailed briefing’ on the efforts made by
the health board to fill the gaps in the rota.

“With some their regular GPs away and one off sick they are really struggling to find enough Doctors provide cover, and they are having problems in Glangwili too,” he added.

“Nobody thinks this is good enough.

“The Chief Executive assures me he thinks things should be back to normal by the end of the month but they are expecting some problems in the meantime.

“This is not only a problem in our health board but right across the UK at the moment. The NHS is under enormous strain.

“We can help by using the pharmacy, NHS Direct and the 111 phone service.

“And the Health Board needs to do more to actively recruit more GPs from across the area to help out in out of hours.

If you live in Carmarthenshire and are unwell out of hours during the evenings and weekend you can do a number of things:
• for health information and advice, including online symptom checkers, please visit NHS Direct Wales: www.nhsdirect.wales.nhs.uk
• call 111 – they can help to signpost you to the right service, for example a GP, nurse, pharmacist or Minor Injury Unit, they also provide health information on a wide range of conditions for self care if appropriate
• use your community pharmacy, some of these have enhanced services like ‘triage and treat’ for treatment of minor conditions, including Burry Port Pharmacy
• for a minor injury, you can visit Prince Philip Hospital’s Minor Injury Unit, which is open 24/7
• ONLY in an emergency for serious or life-threatening conditions should you dial 999

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Swansea Building Society expands Cradock Street head office

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SWANSEA BUILDING SOCIETY has expanded its head office at 11/12 Cradock Street, Swansea, with the acquisition of the adjoining property – number 13. The refurbishment of the adjoining property is set to take approximately 10 weeks, with a move-in date scheduled for the end of January 2023.

The acquisition has been made to help accommodate the Society’s growing workforce, which has grown by 10 percent over the past year. Extensive work is now required on the new property, with a full refurbishment, new windows, and a new roof needed before it can comfortably accommodate the Society’s additional staff.

The move in date is set to tie in with an important milestone in Swansea Building Society’s history – it will celebrate 100 years as a mutual in 2023.

As it approaches this key landmark, the Society is enjoying a period of sustained and significant growth – the result of many years planning and investment. Its total assets, mortgage balances, savings, capital, and profits all reached record highs in the past year, passing the landmark £500 million in total assets for the first time.

It has also invested more than £1 million in its IT and back-office infrastructure, in a project that replaces all its hardware, considerably strengthens its cyber security, improves resilience with a remote disaster recovery site, and enhances the online offering it is able to provide its customers.

Along with this, the Society has invested in new talent across a number of departments including mortgage underwriting, IT, marketing, and the mortgage sales team. It has also employed several new customer-facing staff to help it support the increased footfall it has experienced at all its local branches in Swansea, Mumbles, Carmarthen and Cowbridge.

Alun Williams, Chief Executive at Swansea Building Society, said:

“The acquisition of number 13 Cradock Street is much needed to accommodate our growing head office workforce. When completed, the refurbished extension to our property will host 14 staff and allow us room for further expansion if needed.
“Our success and investment over recent years means that we are even better prepared to help our members plan their finances and get the savings and mortgage products they need for a better and more secure future. By increasing our staff, expanding our premises, and updating our IT infrastructure, we are better able to serve them with the financial advice and products that are right for them. It also means we can provide them with a choice of options about how they manage their finances – in person at one of our many branches or online – whichever is most convenient.”

Cllr Rob Stewart, Leader, Swansea Council, said:

“The expansion of Swansea Building Society’s headquarters in Cradock Street is more great news for our city centre. The Society is a shining example of a successful, community-minded mutual, and to see it expanding its workforce, creating jobs, and bringing them right into the heart of the city is fantastic.
“Cradock Street is undergoing considerable redevelopment with the renovation and repurposing of the Albert Hall by Depot Swansea – directly opposite Swansea Building Society’s headquarters – into a multi-purpose venue. Renovation of this area is another example of how we are saving the city’s heritage for future generations in a way that is useful and meaningful to the people of Swansea. The city is undergoing an important phase in its regeneration, and organisations like Swansea Building Society play a vital role in ensuring that this regeneration is sustainable for the future.”

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BHF Cymru celebrates Heart Heroes across Wales

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BHF CYMRU is celebrating the inspirational people from Carmarthenshire who’ve been nominated in the British Heart Foundation’s Heart Hero Awards 2022.

The annual awards ceremony returns for a fifth year on Thursday 1st December. The charity will honour incredible young heart heroes who’ve shown remarkable bravery and gone above and beyond to help others while coping with the devastating impact of heart disease, as well as CPR lifesavers, innovative fundraisers, corporate partners, research champions and healthcare heroes working in the NHS.

Winners will be announced at a glittering ceremony in London, with Vernon Kay hosting for the fourth time. He’ll be joined by celebrity judges including footballing legend David Ginola and Olympic gymnasts Becky and Ellie Downie.

Healthcare Hero Nominee

Dr Lena Izzat from Llanelli has supported BHF Cymru to raise awareness of the Heart Attack Gender Gap in Wales. As a female cardiologist she has spoken out about the unconscious and systemic bias in the health care system which leaves women who have heart attacks less likely to get diagnosed and receive the best care. Lena has been integral to a campaign which has secured a commitment from the Minister for Health to tackle health inequalities in Wales.

Innovative Fundraiser Nominees

Lisa Pudner from Llanelli is a former Paralympian who raised over £2,000 for the BHF through a sponsored handcycle and walking event in memory of her friend Nest Davies. Nest died suddenly from a heart attack. Lisa was awarded a BHF Cymru medal in recognition of her achievements and said: “We did this for the BHF because they fund research into heart and circulatory conditions, and we want to stop other families and friends losing loved ones in the future.”

Lifesavers nominated as CPR Heroes for performing cardiopulmonary resuscitation (CPR) in a life-threatening emergency

  • Alun Sturley from Carmarthen who saved his father John.
  • Jean Thomas from Carmarthen, saved her husband Michael.

Head of BHF Cymru, Rhodri Thomas, himself from Carmarthenshire said: “The Heart Hero Awards are the highlight of our year, bringing together inspirational nominees from different walks of life and from every part of the UK. From fantastic children to remarkable pensioners, they all share such spirit and embody the very best of us.

“I’m proud and humbled that so many nominees are from Carmarthenshire, and I’m delighted to thank them for the amazing support they give the BHF and the motivation they bring to myself and the whole BHF Cymru team.

“Whilst we celebrate these brilliant Heart Hero nominees, we also thank each of our brilliant BHF supporters who power our lifesaving science and bring new hope to the 7.6 million people across the UK living with conditions such as stroke, heart disease and vascular dementia.

“I’m in no doubt that their dedication and selflessness will mean more lives will be saved from heart and circulatory disease, so thank you and congratulations to all our inspirational nominees”. 

The Heart Heroes Awards will be live-streamed at 8pm on Thursday 1st December. Register to watch the celebration online at: https://www.bhf.org.uk/heartheroes

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Public Services Board seeks views to improve local well-being

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CARMARTHENSHIRE’S Public Services Board (PSB) is seeking residents’ views to find out what matters to them and their local communities.

The PSB has developed its Well-being Objectives and draft actions to deliver them, based on feedback received on its Well-being Assessment. The results of a survey at that time gathered views and helped shape the PSB’s understanding of the economic, social, environmental, and cultural factors that impact the well-being of individuals and communities within Carmarthenshire.

Once again, residents are being asked to contribute to help public service partners develop Carmarthenshire’s Local Well-being Plan for 2023-28.

To help shape the future of well-being please visit: Current Consultations (gov.wales)

The survey closes on 25 January 2023.

Cllr Darren Price, Chair of the Carmarthenshire PSB and Leader of Carmarthenshire County Council, said: “To deliver what is important to our communities, we need to their feedback and input. This survey is an opportunity for our residents to tell us if we, as public services, are on the right track to help create a better future for our children’s generation, and the generations to follow, as we strive to reach this goal.” 

Andrew Cornish, Vice-Chair of the PSB andChief Executive Officer / Principal of Coleg Sir Gar and Coleg Ceredigion said: “Thank you to everyone who has contributed to our work so far. Our Well-being Assessment gives us a strong foundation on which to build our Well-being Plan and I would like to encourage everyone to take part in our involvement work for the preparation of the Plan.”

Carmarthenshire’s Public Services Board is a partnership of public and third sector organisations working together to improve well-being across the county and includes Carmarthenshire County Council, Hywel Dda University Health Board, Mid and West Wales Fire and Rescue Service, Natural Resources Wales and other organisations.

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