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​ Aggressive ‘cowboy’ builder in court

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Stress made family ill: Dean Burchill with condemned orangery

A LLANELLI company director was found guilty of using aggressive behaviour to his customers and carrying out shoddy work this week.

Ioan Llyr Berry, director of Pearl Home Improvements, also admitted misusing quality marks when he appeared at Swansea Crown Court in a prosecution led by Carmarthenshire Council.

The court heard that a £13,500 orangery he built for one customer had to be demolished for safety reasons.

Berry, of Nightingale Court, Coedcae, was approached by three customers who wanted work carrying out in their property.

Dean Burchell paid £13,500 for him to build an orangery which now has to be demolished as it does not comply with building regulations and poses a significant risk of failure to the sewer and the property.

He also paid him over £2,000 as a deposit to construct a loft conversion which was not returned. Prior to agreeing for the works to be carried out, Mr Burchell was shown a copy of the company’s website that contained the TRUSTMARK logo. However, subsequent enquires found that the company was not a member of TRUSTMARK and therefore not permitted to use the logo.

Unfinished: Builder Berry was called ‘cowboy’ by judge

When Mr Burchell contacted Berry over the phone to express his disappointment at the works carried out, he became verbally abusive and told the consumer ‘ you had better watch your kids’.

Consumer B also contracted with the 33-year-old to build a conservatory which was never built and printed on the contract for works was the FENSA quality logo, neither the company nor Mr Berry are registered with FENSA.

Berry carried out works for Consumer C but used aggressive behaviour on two occasions when trying to obtain payment for the said works.

In summing up the case at crown court on Friday, Judge Chris Clee QC agreed with Consumer A’s referencing of Berry being a cowboy. He said: “I can’t think of a more apt description.”

Berry was convicted of five charges under the consumer protection from unfair trading regulations 2008 – two relating to misuse of quality marks, two relating to aggressive practices and one for poor workmanship. He was given a 12-month community order to run concurrently and his business was fine £10,000 for the five offences.

A compensation order has been made for £18,597.60 for remedial costs to Consumer A.

Mr Burchell contacted The Herald to explain the impact that Berry’s poor workmanship had on his family.

“My wife Alison and myself have four sons, and with the boys growing up, we felt we wanted more space,” he told our reporter.

“An orangery seemed an ideal idea, we had a few quotes and found Ioan Berry on Facebook and asked for him to come out and quote us a price. Things seemed to be reputable with him. He claimed to use the same team constantly to do the work.”

However, as the job approached completion, the Burchells noticed problems with all aspects of the build, from the roof to the floor.

“The plasterboard had been put right up to the window so you couldn’t open it, they’re sash windows. We had people working here on midnight up until Christmas,” he added.

In spite of Berry claiming that he had completed the necessary consultations with CCC and Dwr Cymru, the build was condemned by both.

“We signed the attic first and then the orangery, I had to take a loan out for this,” Mr Burchell said. “We paid in stages up to £13,500. Trading Standards have spoken to a surveyor and this orangery has to come down, there’s no doubt on that. Even the judge in court last Friday said that we have something that’s worthless.

“This has made my entire family ill, we’ve lost money, health and had far too many sleepless nights. We never realised we were dealing with such a cowboy. If me speaking out stops Ioan doing this to another then it’s some comfort. He has to pay us compensation now over a two year period even though he claims he’s bankrupt. He even misused logos on Facebook as he wasn’t registered.”

The council’s executive board member for public protection, Cllr Phillip Hughes, said: “This man conned an innocent consumer out of thousands of pounds and duped other customers into believing they were being provided with good quality work. Our trading standards and legal team have worked tirelessly to bring this man to justice. I hope this serves as a clear message to anyone thinking of carrying out shoddy work, using aggressive behaviour or ripping off their customers – we have the power to stop you in your tracks and we will.”

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Detectives ask for help following an assault outside a Llanelli bar

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DETECTIVES from Dyfed-Powys Police are looking to speak to several men to help with its enquiries following an assault outside a Llanelli bar.

At around 3am on Monday, 29 August, a man was attacked outside the Met Bar in Station Road. He was left with a fractured eye socket, cuts and bite marks.

Anyone with information that could help officers with their investigation is asked to report it to Dyfed-Powys Police, either online at https://bit.ly/DPPContactOnline, by emailing 101@dyfed-powys.police.uk, or by calling 101. If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908. Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting crimestoppers-uk.org. Quote reference: DP-20220829-062.

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Prince and Princess of Wales to visit Wales

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THE PRINCE and Princess of Wales have planned a trip to Wales to visit a variety of communities across the nation and learn about the work of key charitable organisations. 

The Prince and Princess have a deep affection for Wales, having made their first family home in Anglesey, and have thoroughly enjoyed their previous visits and the warmth and kindness shown by the Welsh people. 

Their Royal Highnesses are looking forward to spending more time in Wales over the next few years, they hope to strengthen their relationship with communities in all parts of Wales. 

During their first engagement, Their Royal Highnesses will visit the RNLI Holyhead Lifeboat Station, where they will meet crew, volunteers and some people who have been supported by their local unit.

Holyhead is one of the three oldest lifeboat stations on the Welsh coast and has a remarkable history of bravery, having received 70 awards for gallantry. 

Their Royal Highnesses will then take a short walk to the Holyhead Marine and Cafe Bar, where they will meet local people, including representatives of small businesses and organisations, including the Coastguard and Sea Cadets. 

In their second engagement, the Prince and Princess of Wales are expected to visit Swansea. 

Their Royal Highnesses will visit St Thomas Church, a re-developed church in Swansea which supports people in the local area and across the City and County of Swansea. 

Over the last two years the church has been transformed into a thriving community hub and is home to a vast array of services, including:

  • A foodbank which supports over 200 people per week
  • Swansea Baby Basics which distributes essential items for vulnerable mothers across the city, such as toiletries and clothes
  • Facilities for the homeless including food, showers and toilets
  • A not-for-profit cafe and community training kitchen
  • A surplus food distribution network which collects food from supermarkets at the end of each day and distributes it from the church to prevent food waste and to help end food poverty

As part of their visit, Their Royal Highnesses will meet those volunteering at the church across different initiatives including Baby Basics and the foodbank. Their Royal Highnesses will also spend some time meeting members of the public gathered outside the church. 

The Princess of Wales has previously worked with Baby Banks and the in summer of 2020 brought together 19 British brands and retailers to donate over 10,000 new items to more than 40 baby banks nationwide, operated by Baby Basics, Little Village and AberNecessities. 

Her Royal Highness has visited a number of baby banks across the UK, including in London, Sheffield and West Norfolk where she has spent time speaking with families about their experiences of using their local baby bank services, as well as helping unload donations. 

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Road closed after man suffers serious injury in Burry Port

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OFFICERS from Dyfed-Powys Police are investigating after a man suffered a serious injury in Station Road, Burry Port.

Officers were called to a report that the man had suffered an injury at around 10.45pm on Saturday, 24 September. He has been taken to hospital.

A 39-year-old man was arrested at the scene on suspicion of assault. He remains in police custody.

A road closure is in place for scene preservation and is likely to remain for a number of hours.

Anyone with information that could help officers with their investigation is asked to report it to Dyfed-Powys Police, either online at https://bit.ly/DPPContactOnline, by emailing 101@dyfed-powys.police.uk, or by calling 101. If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908. Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting crimestoppers-uk.org. Quote reference: DP-20220924-360.

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