SCAMMERS are continuing to target people in new ways, with victims now being asked to buy gold to hand to a courier working for the police.
Last week an elderly woman in West Wales fell victim to courier fraud after being conned into believing she was working with police to prevent fraud. She was tricked into buying £25,000 of gold and handing it over to scammers.
DC Gareth Jordan, from Dyfed-Powys Police’s cybercrime team, said the recent crimes had seen victims called by someone purporting to be a police officer from Paddington Police Station.
DC Jordan added: “The fake police officer tells them about fraudulent activity on the persons bank card, or tells them that they need to transfer money to another account due to suspicious activity.
“It is the prelude to courier fraud, where someone comes to pick up the bank card, after extracting all the details such as PIN from the victim, or getting the person to go to the bank to withdraw money that can then be collected or sometimes transferred into other accounts.”
Since October the force has received complaints of 62 courier fraud calls. Thankfully 52 of the potential victims realised it was fraud, with a further five prevented when the bank intervened.
Sadly, five people fell victim to the criminals – two handed over gold, while three gave cash.
Their total losses were £63,000.
“We are working to make bank staff to look for the tell-tale signs of this, and contacting their branch managers to ensure staff are aware,” said DC Jordan.
“We are asking PCSOs to visit banks that are open on their patch and ask bank staff to inform any customers withdrawing money or transferring money about this scam.
“This scam is often aimed at the older generation, who have a respect for the police and may fall for the story that much more readily.
“What is worrying is that it can be just the start of further fraudulent activity including phoning the victim up stating they are the bank and getting the victim to transfer money to another account in the deceitful belief that their own account is now at risk due to fraudulent bank card use. The third part is investment fraud and gold purchases.”
The three phases of courier fraud
The scam begins with a person, usually male, phones the victim pretending to be a police officer. The bogus police officer explains that the victim’s bank accounts are under threat from fraudsters.
He convinces the victim to participate in a fictitious undercover police operation to catch the fraudsters and safeguard their funds.
They are told not to inform anyone, including their bank, as bank staff are equally under suspicion. Often the bogus police officer discloses private financial information about the victim, which is used to encourage the victim to trust them.
First phase: To influence the victim, the suspect asks about his/her bank account balances and overdraft facilities in place. The victim is then instructed to withdraw a small amount of cash (depending on victim’s bank balance). Victim is instructed to hand over the cash to a courier who must confirm a password/pin number provided by the suspect. Victim is later called on the phone and told most of the cash was identified as counterfeit.
Second phase: Once the victim trusts and believes the suspects’ instructions, he/she is provided with several bank account numbers (mule accounts). Victim is instructed to move a large amount of their money (often £100,000 to £300,000) into what is purported to be “safe” accounts, which are actually the mule accounts. Often the holders of the beneficiary accounts are third parties (patsy) who are unaware of the sources of the credit in their account. The money is quickly dissipated from the beneficiary accounts into accounts outside UK jurisdiction. Monies in the beneficiary account may simply be withdrawn from any UK ATM.
Third phase: Victims are instructed to either buy gold bars or high-valued watches. Again these items are handed to a courier who confirms a password given to the victim over the phone by the suspect.
DC Jordan said the order of the phases changes from victim to victim.
He said: “The suspects invest a considerable amount of time and effort in building a rapport with the victim.
“They usually instruct the victim not to divulge any details to anyone because the ‘operation’ must remain covert. Victims are coached with a cover story for bank staff, if their transactions (unusual) are flagged by the banks safety measures.”
Please remember – and tell others . . .
- The police, or your bank, will never ask you to withdraw money or transfer it to a different account.
- Your bank will never send a courier to your home
- Your bank and the police will never collect your bank card
- Your bank and the police will never ask you to reveal your full banking password or PIN
- If you receive one of these calls, end it immediately
- Do not click on links or attachments in unexpected or suspicious texts or emails.
- Confirm requests are genuine by using a known number or email address to contact organisations directly.
If you think you, or someone you know, may have been targeted by scammers, please report it to us online:
https://www.dyfed-powys.police.uk/en/contact-us/report-an-incident/, by email email@example.com or call 101.
Always call 999 if you feel you are in immediate harm or danger.
Deliveroo launches in Llanelli ahead of planned date
FOOD delivery company Deliveroo has announced its early launch in Llanelli this week. According to Deliveroo, the company has brought forward the launch by weeks in order to help restaurants and customers through lockdown. This means that locals can now order food from a range of restaurants and grocery retailers in the local area.
Deliveroo is an app and website that enables Brits to check out the very best local food in their area. The British company has seen great success and is now available in 12 different markets across the world. Deliveroo works with both the best independent restaurants like Best Pizza and Kebab House, Harry Watkins and Tinworks Brewery, well-known high street favourites like KFC, Burger King and Pizza Hut as well as grocery retailers and convenience stores such as Co-op (see Editor’s Notes below for full list available on Deliveroo in Llanelli).
The food delivery company will continue to add new local restaurants, takeaways and convenience stores to the platform over the coming months, with the likes of Nando’s joining Deliveroo as lockdown eases. Apply here to become a Deliveroo partner.
The food delivery company is also giving customers 20% off orders for the next four weeks with code: LLANELLI10
The launch will be a major boost to small restaurant businesses across Llanelli who will be able to reach new customers and grow their restaurant businesses through offering delivery.
Working with Deliveroo increases restaurants’ sales as they can reach a wider range of customers. This enables restaurants to expand their businesses, often employing more staff, broadening their menus and lengthening opening times as a result.
Deliveroo will be looking for up to 50 people in Llanelli to become riders. Those who work as riders will be able to work when they want and where they want, delivering food and groceries to customers’ doors in as little as 20 minutes.
This comes as Deliveroo will also be extending further into the suburbs of existing cities or towns that it currently operates in. The drive behind the rapid expansion is underpinned by the company’s belief that people in every part of the UK should have access to amazing meals wherever and whenever they want them.
Harrison Foster, Regional Director in the UK: “Launching in Llanelli is a key milestone for Deliveroo. Llanelli has a thriving foodie community and a wide range of restaurants and retailers, so we’re excited to connect them. We look forward to working with our new partners to reach a new customer base and expand their businesses.”
Deliveroo is focused on providing the ultimate food delivery experience. Customers have the option to schedule orders via the Deliveroo app up to one day in advance or receive food as soon as possible between 11.30am and 11pm on weekdays and 11.30am and 11pm on weekends, from a variety of independent eateries, traditional takeaways, high-quality chain restaurants as well as grocery retailers.
Lifeline for cockle-gathers could be on the way after Llangennech rail crash
Plaid Cymru MS Helen Mary Jones has raised the impact on cockle-gathers of the Llangennech derailment last year.
She received an assurance from the First Minister that the Welsh Government was looking at way to help the cockle industry.
Plaid Cymru’s Shadow Economy, Transport and Tackling Poverty Minister, Helen Mary Jones MS said:
“In the Senedd I congratulated the public services for the way they co-operated around the clean-up after the Llangennech derailment, which, so far, has been very successful. I demanded a life-line scheme to help the cockle gathers.
“I raised with the First Minister issues for two groups of businesses particularly badly affected in the short-term by the derailment.
“One of those was the very important cockle-gathering industry, the other, of course, were farmers who graze animals on those low-lying banks by the river.
“There has been a request for the Welsh Government to consider whether some interim financial support might be made available to the cockle gatherers and the grazers while responsibility for the derailment and long-term compensation becomes a possibility. Many of these are small businesses; they operate on quite low margins and currently in difficult circumstances.
“The First Minister emphasised he was aware of the impact on cockle gatherers and particularly that they were unable to carry out their normal activities while the level of environmental contaminants in the estuary were being surveyed.
“Plaid Cymru believes it must be the polluter in the end that must pay for the damage that has been caused, but the rail accident investigation branch work is not coming to a conclusion quickly.
“The Welsh Government is expecting to receive advice in the next few days whether or not it is possible to devise a scheme through the Welsh Government in which some interim assistance to those industries could be supplied.
“The Welsh Government is keen to obtain that advice from officials in case it is possible, before the rail accident investigation is completed, so they can offer some assistance to those who have been most directly affected.”
The environmental impact of the Llangennech derailment last year was amongst the most significant in Wales since the Sea Empress disaster of 25 years ago.
Monitoring of the site and surrounding area, which includes four sites of special scientific interest and a special area of conservation will continue for many years to come.
UK Budget must take crucial steps to help recovery
LLANELLI Labour representatives are urging the UK Government to take the necessary steps to begin recovery and secure prosperity across all parts of the UK.
Llanelli’s MP Nia Griffith and MS Lee Waters set out Wales’ priorities ahead of the UK Budget on Wednesday March 3 2021.
They are urging the UK Government to make a series of commitments to Wales, including:
• sustaining UK-wide business support
• delivering welfare and taxation measures to support the most vulnerable
• redressing the historical under investment in Wales on research and development and rail infrastructure
• providing an injection of funding to support the transition to Net Zero carbon emissions
• providing guarantees for Wales’ specific funding pressures
Speaking ahead of the UK Budget announcement, Nia Griffith MP reiterated her calls for continued business support for those on the lowest of incomes. She said:
“It is vital that the Job Retention Scheme and Self Employed Income Support Scheme are retained – not threatened with being removed at the eleventh hour and putting livelihoods at risk. A delay to repayments should also be introduced for the Coronavirus Business Interruption Loan Scheme with recognition given to the self-employed who are facing deferred bills.”
“It is also vital that the £20 per week increase to Universal Credit is maintained and put on a permanent basis, making it available to people in receipt of legacy means-tested benefits. More than 300,000 families in Wales have benefitted from an extra £1,000 a year as a result of the uplift and removing this now would have a detrimental and long-lasting effect on thousands of households across Wales.”
Lee Waters MS said:
“The UK Government should continue to take advantage of historically low interest rates to invest in Wales’ infrastructure and public services. Particularly on rail, where we have been underfunded to the tune of billions since the start of devolution, this is the moment where Rishi Sunak can demonstrate his commitment to ‘levelling up’ all four nations of the UK.”
“This budget is a chance to hardwire a greener, fairer way of doing things into our recovery from Coronavirus. We are ambitious about our target of being Net Zero carbon by 2050, and averting the climate crisis which is increasingly affecting Wales through flooding. But to make that transition, we need a step change from the UK Government’s budget that allows us to invest in renewable energy and green jobs.”
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