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Warning as courier fraud scammers trick people into handing over gold

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SCAMMERS are continuing to target people in new ways, with victims now being asked to buy gold to hand to a courier working for the police.

Last week an elderly woman in West Wales fell victim to courier fraud after being conned into believing she was working with police to prevent fraud. She was tricked into buying £25,000 of gold and handing it over to scammers.

DC Gareth Jordan, from Dyfed-Powys Police’s cybercrime team, said the recent crimes had seen victims called by someone purporting to be a police officer from Paddington Police Station.

DC Jordan added: “The fake police officer tells them about fraudulent activity on the persons bank card, or tells them that they need to transfer money to another account due to suspicious activity.

“It is the prelude to courier fraud, where someone comes to pick up the bank card, after extracting all the details such as PIN from the victim, or getting the person to go to the bank to withdraw money that can then be collected or sometimes transferred into other accounts.”

Since October the force has received complaints of 62 courier fraud calls. Thankfully 52 of the potential victims realised it was fraud, with a further five prevented when the bank intervened.

Sadly, five people fell victim to the criminals – two handed over gold, while three gave cash.

Their total losses were £63,000.

“We are working to make bank staff to look for the tell-tale signs of this, and contacting their branch managers to ensure staff are aware,” said DC Jordan.

“We are asking PCSOs to visit banks that are open on their patch and ask bank staff to inform any customers withdrawing money or transferring money about this scam.

“This scam is often aimed at the older generation, who have a respect for the police and may fall for the story that much more readily.

“What is worrying is that it can be just the start of further fraudulent activity including phoning the victim up stating they are the bank and getting the victim to transfer money to another account in the deceitful belief that their own account is now at risk due to fraudulent bank card use. The third part is investment fraud and gold purchases.”

The three phases of courier fraud

The scam begins with a person, usually male, phones the victim pretending to be a police officer. The bogus police officer explains that the victim’s bank accounts are under threat from fraudsters.

He convinces the victim to participate in a fictitious undercover police operation to catch the fraudsters and safeguard their funds.

They are told not to inform anyone, including their bank, as bank staff are equally under suspicion. Often the bogus police officer discloses private financial information about the victim, which is used to encourage the victim to trust them.

First phase: To influence the victim, the suspect asks about his/her bank account balances and overdraft facilities in place. The victim is then instructed to withdraw a small amount of cash (depending on victim’s bank balance). Victim is instructed to hand over the cash to a courier who must confirm a password/pin number provided by the suspect. Victim is later called on the phone and told most of the cash was identified as counterfeit.

Second phase: Once the victim trusts and believes the suspects’ instructions, he/she is provided with several bank account numbers (mule accounts). Victim is instructed to move a large amount of their money (often £100,000 to £300,000) into what is purported to be “safe” accounts, which are actually the mule accounts. Often the holders of the beneficiary accounts are third parties (patsy) who are unaware of the sources of the credit in their account. The money is quickly dissipated from the beneficiary accounts into accounts outside UK jurisdiction. Monies in the beneficiary account may simply be withdrawn from any UK ATM.

Third phase: Victims are instructed to either buy gold bars or high-valued watches. Again these items are handed to a courier who confirms a password given to the victim over the phone by the suspect.

DC Jordan said the order of the phases changes from victim to victim.

He said: “The suspects invest a considerable amount of time and effort in building a rapport with the victim.

“They usually instruct the victim not to divulge any details to anyone because the ‘operation’ must remain covert. Victims are coached with a cover story for bank staff, if their transactions (unusual) are flagged by the banks safety measures.”

Please remember – and tell others . . .

  • The police, or your bank, will never ask you to withdraw money or transfer it to a different account.
  • Your bank will never send a courier to your home
  • Your bank and the police will never collect your bank card
  • Your bank and the police will never ask you to reveal your full banking password or PIN
  • If you receive one of these calls, end it immediately
  • Do not click on links or attachments in unexpected or suspicious texts or emails.
  • Confirm requests are genuine by using a known number or email address to contact organisations directly.

If you think you, or someone you know, may have been targeted by scammers, please report it to us online: 

https://www.dyfed-powys.police.uk/en/contact-us/report-an-incident/, by email 101@dyfed-powys.pnn.police.uk or call 101.

Always call 999 if you feel you are in immediate harm or danger.

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Wales completes move to alert level 0

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THE MOVE completes the Welsh Government’s phased lifting of the alert level 2 protections, which were put in place on Boxing Day to keep Wales safe as the omicron wave swept across the country.

Some important protections will remain in place at alert level 0, including mandatory face coverings in most indoor public places, including on public transport.

First Minister Mark Drakeford said the relaxation of protections was possible thanks to the hard work of everyone in Wales and the success of the vaccination programme – more than 1.8 million booster doses have been given.

And, since the start of December, more than 36,000 people have come forward to have their first dose of the Covid-19 vaccine.

First Minister Mark Drakeford said: “We have passed the peak of this omicron wave and there are encouraging signs that cases of coronavirus may be starting to stabilise. But we all need to continue taking steps to stay safe – unfortunately the pandemic is not over yet.

“We are moving to alert level 0 and we will retain some important protections, such as face coverings in most indoor public places and risk assessments.

“We can do this thanks to the hard work and efforts of everyone in Wales and the remarkable success of our vaccine and booster programmes. Thank you all.”

On Friday 28 January, Wales will complete the move to alert level 0. This means:

  • Nightclubs can re-open.
  • The general requirement of 2m social distancing in all premises open to the public and workplaces will be removed.
  • The rule of six will no longer apply to gatherings in regulated premises, such as hospitality, cinemas and theatres.
  • Licensed premises will no longer need to only provide table service and collect contact details. The Covid Pass will continue to be required to enter larger indoor events, nightclubs, cinemas, theatres and concert halls.
  • Working from home will remain important but it will no longer be a legal requirement.
  • Businesses, employers and other organisations must continue to undertake a specific coronavirus risk assessment and take reasonable measures to minimise the spread of coronavirus, which may include 2m social distancing or controlled entry.

Face-covering rules, which apply on public transport and in most public indoor places will remain in force after 28 January, with the exception of hospitality settings such as restaurants, pubs, cafes and nightclubs.

Everyone must also continue to self-isolate if they test positive for coronavirus but the Welsh Government has reduced the self-isolation period from seven to 5 full days.

People are advised to take 2 negative lateral flow tests 24 hours apart on days 5 and 6. The self-isolation support scheme payment will return to the original rate of £500 for all those who are eligible.

The next 3-weekly review of the coronavirus regulations will be carried out by 10 February, when all the measures at alert level 0 will be reviewed.

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Police investigating suspicious fire at Vodafone mast tower in Llanelli

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DYFED-POWYS POLICE are investigating a fire which caused significant damage to a service room at the Vodafone mast tower in Bigyn Road, Llanelli.  

The fire, which is being treated as suspicious, happened sometime between 10pm on Monday 24th and 2.30am on Tuesday 25th January 2022.

No-one was injured in the fire.

Anyone with information that could help officers with their investigation, or anyone who has CCTV or dash cam footage of the area at the time. is asked to report it to Dyfed-Powys Police, either online at: https://bit.ly/DPPContactOnline, by emailing 101@dyfed-powys.pnn.police.uk, or by calling 101.

If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

Quote reference: DP-20220125-075.

Alternatively, contact the independent charity Crimestoppers anonymously by calling 0800 555111, or visiting crimestoppers-uk.org.

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Denial of Wales-specific Covid inquiry ‘no longer tenable’ say Welsh Conservatives

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THE WELSH CONSERVATIVES have reiterated their call for an inquiry that focuses exclusively on the actions of the Welsh Government in tackling coronavirus in a letter to the First Minister.

It was prompted after it was revealed that the Welsh Government have been aware that NHS Wales was not prepared for an airborne virus as far back as 2004, following the SARS outbreak. Despite committing to an audit and allocation to rectify the lack of isolation facilities, this did not materialise.

The letter from Andrew RT Davies MS, which states “decision made in Wales should be scrutinised in Wales” follows a weekend when Mark Drakeford was keen to highlight that his government had “always taken a different approach in Wales [compared to the British Government], one that does things step-by-step”.

Concerned: Andrew RT Davies

In the letter, the Welsh Conservatives leader questions why, despite him stressing divergences in the approach to coronavirus, the First Minister still feels it “inappropriate to separate” from the British Government “when the time comes for accountability”.

The Labour Government policy is for its actions to be included in the UK-wide inquiry that will chiefly investigate the actions of the Conservative Government. There will be a Scotland-specific inquiry after Nicola Sturgeon commissioned one.

Joining the Welsh Conservatives in their calls for a Wales-specific inquiry are the Covid-19 Bereaved Families for Justice Group, the British Lung Foundation, Medics 4 Mask Up Wales, the Institute for Welsh Affairs, and Plaid Cymru.

Commenting on the letter, Andrew RT Davies MS said: “The position of exercising wide-ranging emergency powers that curtailed the liberty and closed the economy of the Welsh people but avoiding accountability through an inquiry that focusses on how those decisions were made is no longer tenable.

“Under Mark Drakeford, Wales has experienced the highest Covid death-rate of UK nations, seen its children lose more time for learning than anywhere else in the country, and imposed economically cruel and clinically unnecessary restrictions in an overzealous attempt to tackle the Omicron variant.

“We, along with bereaved families and medical groups, believe that the decisions that led to these outcomes need to be put under the spotlight, not hidden in the shadow of an inquiry that will inevitably focus on the British Government.

“Indeed, if Mark Drakeford is so confident in the actions of his government, then why is he against having them examined in a Wales-specific inquiry? That is what people will be asking when British and Scottish leaders have ordered investigations into their own handling of the pandemic.

“As I say to the First Minister in my letter, it is not too late for him to change his mind and take this opportunity to do the right thing and order that inquiry.”

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