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Warning as courier fraud scammers trick people into handing over gold

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SCAMMERS are continuing to target people in new ways, with victims now being asked to buy gold to hand to a courier working for the police.

Last week an elderly woman in West Wales fell victim to courier fraud after being conned into believing she was working with police to prevent fraud. She was tricked into buying £25,000 of gold and handing it over to scammers.

DC Gareth Jordan, from Dyfed-Powys Police’s cybercrime team, said the recent crimes had seen victims called by someone purporting to be a police officer from Paddington Police Station.

DC Jordan added: “The fake police officer tells them about fraudulent activity on the persons bank card, or tells them that they need to transfer money to another account due to suspicious activity.

“It is the prelude to courier fraud, where someone comes to pick up the bank card, after extracting all the details such as PIN from the victim, or getting the person to go to the bank to withdraw money that can then be collected or sometimes transferred into other accounts.”

Since October the force has received complaints of 62 courier fraud calls. Thankfully 52 of the potential victims realised it was fraud, with a further five prevented when the bank intervened.

Sadly, five people fell victim to the criminals – two handed over gold, while three gave cash.

Their total losses were £63,000.

“We are working to make bank staff to look for the tell-tale signs of this, and contacting their branch managers to ensure staff are aware,” said DC Jordan.

“We are asking PCSOs to visit banks that are open on their patch and ask bank staff to inform any customers withdrawing money or transferring money about this scam.

“This scam is often aimed at the older generation, who have a respect for the police and may fall for the story that much more readily.

“What is worrying is that it can be just the start of further fraudulent activity including phoning the victim up stating they are the bank and getting the victim to transfer money to another account in the deceitful belief that their own account is now at risk due to fraudulent bank card use. The third part is investment fraud and gold purchases.”

The three phases of courier fraud

The scam begins with a person, usually male, phones the victim pretending to be a police officer. The bogus police officer explains that the victim’s bank accounts are under threat from fraudsters.

He convinces the victim to participate in a fictitious undercover police operation to catch the fraudsters and safeguard their funds.

They are told not to inform anyone, including their bank, as bank staff are equally under suspicion. Often the bogus police officer discloses private financial information about the victim, which is used to encourage the victim to trust them.

First phase: To influence the victim, the suspect asks about his/her bank account balances and overdraft facilities in place. The victim is then instructed to withdraw a small amount of cash (depending on victim’s bank balance). Victim is instructed to hand over the cash to a courier who must confirm a password/pin number provided by the suspect. Victim is later called on the phone and told most of the cash was identified as counterfeit.

Second phase: Once the victim trusts and believes the suspects’ instructions, he/she is provided with several bank account numbers (mule accounts). Victim is instructed to move a large amount of their money (often £100,000 to £300,000) into what is purported to be “safe” accounts, which are actually the mule accounts. Often the holders of the beneficiary accounts are third parties (patsy) who are unaware of the sources of the credit in their account. The money is quickly dissipated from the beneficiary accounts into accounts outside UK jurisdiction. Monies in the beneficiary account may simply be withdrawn from any UK ATM.

Third phase: Victims are instructed to either buy gold bars or high-valued watches. Again these items are handed to a courier who confirms a password given to the victim over the phone by the suspect.

DC Jordan said the order of the phases changes from victim to victim.

He said: “The suspects invest a considerable amount of time and effort in building a rapport with the victim.

“They usually instruct the victim not to divulge any details to anyone because the ‘operation’ must remain covert. Victims are coached with a cover story for bank staff, if their transactions (unusual) are flagged by the banks safety measures.”

Please remember – and tell others . . .

  • The police, or your bank, will never ask you to withdraw money or transfer it to a different account.
  • Your bank will never send a courier to your home
  • Your bank and the police will never collect your bank card
  • Your bank and the police will never ask you to reveal your full banking password or PIN
  • If you receive one of these calls, end it immediately
  • Do not click on links or attachments in unexpected or suspicious texts or emails.
  • Confirm requests are genuine by using a known number or email address to contact organisations directly.

If you think you, or someone you know, may have been targeted by scammers, please report it to us online: 

https://www.dyfed-powys.police.uk/en/contact-us/report-an-incident/, by email 101@dyfed-powys.pnn.police.uk or call 101.

Always call 999 if you feel you are in immediate harm or danger.

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Antisocial behaviour falls as police operation continues

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POLICE said that they saw a reduction in antisocial behaviour involving young people in Carmarthenshire over the weekend, following weeks of increased activity.

Dyfed-Powys Police officers proactively patrolled areas which have recently become hot spots for teenagers to gather and drink alcohol as part of an ongoing operation.

A police presence was also maintained on trains between Llanelli and Carmarthen to identify how many youngsters were travelling in the area and where they were getting off.

Sergeant Gemma Davies said: “Over the weekend we continued our work to target, deter and deal with antisocial behaviour and underage drinking in hot spots identified primarily in Llanelli and Burry Port.

“Section 34 dispersal orders had been put in place ahead of the weekend, meaning we could move on anyone likely to cause antisocial behaviour, but thankfully they were not required. This is an improvement on previous weekends when we have had to exercise these powers.

“A significant number of young people were spoken to, with the vast majority being pleasant, not under the influence of alcohol, and not causing any trouble.

“Members of the public acknowledged the high police presence, as did the young people, and this might have deterred underage drinking.

“We are very pleased to have seen the change in attitudes and behaviour this weekend.”

The force received just one call reporting youngsters gathering at Burry Port harbour, with no offences or antisocial behaviour identified by attending officers.

Of the young people spoken two over the weekend, two were found with alcohol which was seized. Follow-up antisocial behaviour letters will be issued, and home visits will take place shortly.

Groups were also reminded of the dangers of swimming near the harbour and were encouraged to take their rubbish home.

Officers on the rail network removed one drunk adult from a train.

Sgt Davies said: “I would like to thank all officers involved in the operation over the weekend, as well as the young people who made sure they stayed within the law while enjoying the weather.

“We will be out and about again next weekend and throughout the summer, making sure the area is enjoyable for all who visit.”

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Lord Lieutenant visits Mass Vaccination Centre

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Her Majesty’s Lord Lieutenant of Dyfed, Miss Sarah Edwards, has paid tribute to all those involved in the COVID-19 vaccination programme during a visit to the Y Ffwrness Mass Vaccination Centre in Llanelli.

During the visit on Wednesday 9th June she was joined by the Vice Lord-Lieutenant, Lt Col David Mathias, and the High Sheriff of Dyfed, Mr.Jonathan Gravell. They met and spoke to the centre’s vaccinators, NHS staff, security staff and volunteers.

To date, the collective efforts of mass vaccination centres, GP practices and community pharmacies in Carmarthenshire, Ceredigion and Pembrokeshire, have resulted in the Hywel Dda University Health Board delivering over 431,850 vaccinations. This means 266,785 of the eligible population have now received a first vaccine, and 165,056 have received both doses.

The Lord-Lieutenant of Dyfed said: “It was wonderful to see first-hand the incredible work being undertaken by the vaccinators, NHS staff and volunteers. They have played a crucial role in the success of the vaccine rollout programme. I would also pay tribute to the public for their overwhelmingly positive response to getting vaccinated.”

Maria Battle, Chair of Hywel Dda University Health Board, added: “On behalf of the health board, I was delighted to welcome Her Majesty’s Lord-Lieutenant of Dyfed, Miss Sara Edwards, the Vice Lord-Lieutenant, Lt Col David Mathias, and the High Sheriff of Dyfed, Mr Jonathan Gravell. I am deeply proud of everyone involved in the vaccination programme and I’m glad they got to see for themselves the incredibly work being undertaken to help get us through this pandemic.”

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Alcohol seized and teenager arrested as police deal with antisocial behaviour

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POLICE seized large amounts of alcohol and arrested a teenager as they continued to deal with antisocial behaviour over the weekend.

Dyfed-Powys Police had proactive plans in place to deal with ongoing issues of groups of youngsters gathering in Carmarthenshire following rising reports of alcohol-related antisocial behaviour over the past two months.

Dispersal orders were in place across Llanelli and Burry Port, giving police the powers to move anyone believed to be causing a nuisance, harassment or distress out of the area.

Officers patrolling the rail network in Carmarthenshire on Saturday noticed a large amount of young people getting off the train at Ferryside, where an additional dispersal order was put in place and alcohol was seized.

Officers were also required to deal with children trespassing on the railway tracks.

Sergeant Gemma Davies said: “We had received reports of children with alcohol running across the tracks, which posed a huge danger to themselves and others, and had to be stopped as a priority.

“One boy who was detained became abusive towards officers and could not be reasoned with. Officers had no choice but to arrest him for his own safety and to prevent further offences from being committed.

“This incident goes to show that the kind of behaviour we are dealing with goes beyond groups of young people meeting to have a good time, and is putting people in highly dangerous situations.”

A 17-year-old boy was arrested on suspicion of trespassing on the railway and using threatening, abusive or insulting words or behaviour to cause harassment, alarm or distress.

He has been released under investigation pending further enquiries by British Transport Police.

Early intervention was taken in the Trostre area of Llanelli, where officers noticed groups of children meeting on Saturday.

Sgt Davies said: “More than 60 young people were moved on from both locations and a large amount of alcohol was seized.

“Out of these groups, four notices were issued to those causing the most trouble in the Trostre area which prevented them from returning, and each of these youngsters were taken home.

“This swift action was a deterrent to other young people who were planning on joining the groups and were still travelling to the area.”

“We will continue to put plans in place each weekend and over the summer holidays to deal with antisocial behaviour, using all powers available to us to put a stop to it.”

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