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Admiral is hiring for remote roles in west Wales

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JOIN Admiral, and work from home – no experience necessary!

Wales’ only FTSE 100 company is hiring across Pembrokeshire and Carmarthenshire right now for remote roles.

Admiral, which is ranked the 5th best workplace in the UK and the 2nd best workplace for women, is looking for residents in Pembrokeshire and Carmarthenshire to join them as they recruit for remote roles, with full training and equipment provided!

Remote Customer Service Advisor – (Customer Loyalty department) 

The Customer Loyalty department are responsible for looking after their valued customers, whether that’s dealing with queries, finding solutions, changing policy details, or the all-important job of negotiating with those who aren’t satisfied with their renewal quote.

This means they’re looking for those who are resilient and customer focused. You need to be skilled in building relationships, delivering superb customer service and have a willingness to upsell additional products or services. You’ll have the opportunity to make a positive difference in their customers’ lives through the service you provide them, so it’s vital that you value helping others!

You’ll work in a busy environment, likely to take upwards of 50 calls per day, so you’ll need to make lightning-fast decisions to help their valued customers.

Remote Sales Consultant – (New Business department) 

In the New Business department, the culture is the heart of the department. They’re a supportive, fun and innovative team who always strive for the best and celebrate the success of their colleagues. Their standards are high but they’ll ensure everyone is fully supported to enable them to succeed!

A day in the life of a Remote Sales Consultant is centred around customers. You’ll take incoming calls from their customers (no cold-calling) and guide them through the process of setting up insurance and secure them the best deal, all while adding value and providing outstanding service.

This means they’re looking for motivated, confident and resilient people to join the New Business family. You’ll be bringing in brand new customers, so you need to take pride in your work and be able to make a great first impression!

Benefits of working for Admiral 

  • A starting salary of £19,100 plus up to an additional £13,000 in incentives.
  • Full training provided with no experience necessary
  • All equipment provided
  • Fully remote roles – no travel costs or time!
  • Free shares worth £3,600 every year (After 1 year’s service)
  • Full time position with long-term career prospects

Why choose to join Admiral as an employer 

Admiral is an award-winning employer! In 2021, they were named the 5th best workplace in the UK, and 2nd best for women by Great Place to Work, the 5th Best Big Company To Work For in the UK in the Best Companies To Work For list and the 17th Best Multinational Workplace in Europe by Great Place to Work.

They take career progression seriously and really encourage colleagues to take their careers to the next level, providing support along the way.

Admiral is also well known for its share scheme, offering free shares worth £3,600 every year, once you’ve been with them for one year. 

This means receiving dividends twice a year plus the ability to sell your shares after three years, or after five years tax free! It’s a great way to have a real sense of ownership in your role and help drive the business forward. 

If you’re looking for an opportunity to join an award winning, FTSE 100 company then you can apply by following the link www.admiraljobs.co.uk/west.

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The Burry Port Harbour Improvement wins top civil engineering award

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THE BURRY Port Harbour Improvement has been announced as the winner of the Bill Ward Sustainability Award at the recent ICE Wales Cymru Project Awards held on Friday (30 September) at the Principality Stadium, Cardiff.

The Bill Ward Award is presented to the project best demonstrating the principles of sustainability, i.e. social, economic and environmental benefits during delivery and on completion. The Judges were impressed with the way two major companies, Alun Griffiths and Atkins, worked hand in hand on the project with their client, Carmarthenshire County Council, to deliver the scheme to a fixed budget, within programme and to the complete satisfaction of historic port custodians Cadw.

Burry Port Harbour is made up of three historic (tidal) basins contained by vertical masonry walls and earth embankments. The 3 harbours comprise 1500m of masonry vertical walls and revetments, which had fallen into disrepair and collapse since its heyday transporting coal in the 1800’s. 

The project is an ongoing, phased renovation with attention being given first to areas of instability. Displaced masonry has been recovered from the floor of the harbour and re-used. New materials have been chosen with care to ensure they are appropriate and will fit into the historic marine.

The work has safeguarded the historic masonry fabric for future generations, provided a safe harbour for the marina vessels and provided the waterside frontage for the Council’s vision to transform the harbour into a dynamic living, leisure and work hub for future generations.

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Welsh Waters in call for improvement following increase in pollution incidents

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NATURAL RESOURCES WALES (NRW) is calling for Dŵr Cymru Welsh Water to “step up and take action” after its annual environmental performance reports for water companies highlighted an increase in pollution incidents.

NRW also found a decrease in compliance with environmental permits for sewage discharges.

The deterioration in performance by Dŵr Cymru Welsh Water has led to the company being downgraded from four-star – industry leading – company status last year to three-star (good company) under 2021 Environmental Performance Assessment metrics (EPA).

The report reveals that 83 sewage-related pollution incidents were caused by Dŵr Cymru Welsh Water assets last year, compared to 77 the previous year.

Two of these pollution incidents were categorised as having a serious (High) environmental impact.

There was also one serious (High) incident from a water supply asset.

It also shows that numeric compliance against permitted discharges dropped from 99.7% to 98.3% and self-reporting of incidents dropped from 80% to 76%.

Expectations for improvements are outlined in the reports, including targets to reduce the number of pollution incidents year on year, aiming towards zero.

The report said the although the total sewage pollution incidents metric remained green, in 2021 “there has been an increase of six incidents -from 77 in 2020 to 83 in 2021. ”

“It is disappointing Dŵr Cymru have not sustained their improvement in this metric from last year”

The NRW performance report states: “The overall performance for water supply incidents is unacceptable.”

“We are calling for urgent action from Dŵr Cymru after 2021 saw the sixth consecutive year where the number of incidents from water supply assets increased.”

“We welcome the inclusion of serious incidents from water supply assets in the serious pollution incidents EPA metric from 2021 to bring more focus on this area of performance.”

Ceri Davies, NRW’s Executive Director for Evidence, Policy and Permitting said:

“Water companies have a responsibility to the environment, as well as their customers, and they must take these incidents – and the impact they have on our water quality – seriously.”

“Over many years water companies in Wales have invested significantly and improved their environmental performance so we are challenging their recent performance and asking them to set the standard for the water sector by attaining industry leading status, whilst also showing leadership in responding to the biodiversity and climate crises.”

“The decline in environmental performance is disappointing and we expect them to respond positively with renewed effort, and to drive forward improvements.”

“Earlier this week, we published our storm overflow roadmap, in collaboration with the water sector and Welsh Government, which outlines an action plan of commitments from all those involved to reduce the impact of storm overflows on our rivers in Wales.”

“This sits amongst a number of initiatives across other sectors including rural land use and industry, to tackle the numerous threats facing our rivers.”

“Improving water quality for the long term requires a collective effort from all involved, working together to identify catchment-scale solutions to contribute to healthy rivers.”

Welsh Water has not commented as yet on the report.

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Business

M&S opticians opens its doors in Llanelli Parc Trostre

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MARKS & SPENCER has opened the newest branch of its M&S Opticians service, located in the retailer’s popular Llanelli store.

M&S Llanelli Parc Trostre will offer customers an expert opticians service, which includes a full eye health examination (OCT scan) for every eye test booked at no additional fee.

Free eye tests are available as an opening offer, as well as 15% off glasses and sunglasses for Sparks customers. There’s a wide range of designer brands to choose from including Mulberry, Prada, Joules, Kate Spade, Oakley, Police, Maui Jim along with leading lens manufacturers – Zeiss and Nikon.

Expert advice on contact lens fitting and wearing is also on hand, alongside a contact lens home delivery option. The store will also be home to a hearing aid audiologist who will be offering free hearing health checks along with latest hearing aid technology, including rechargeable models and mobile connectivity.

In addition to the physical experience in-store, customers can book appointments online here, as well as view, purchase and try on glasses via the innovative ‘virtual try on’ tool here

M&S Llanelli Parc Trostre is the second optician service to open in Wales following a successful trial across ten UK cities, during which the service received a customer satisfaction rate of 96% and a customer recommendation rate of 96%.

M&S Llanelli Parc Trostre Store Manager, Aled Bonnell, said: “We’re always looking for ways to make shopping at M&S even more rewarding and feedback from our trial showed that customers loved the convenience of having an Opticians service in our store. We’re really excited to be opening our M&S Opticians in Llanelli and hearing what our customers think. The choice of different brands we’re offering is second to none and we have brilliant opening offers to suit all budgets.”

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