Connect with us
Advertisement
Advertisement

News

Patients contacted after hospital records inappropriately accessed

Avatar

Published

on

shutterstock_160262162HYWEL DDA University Health Board has written to a large number of patients, to provide them with information and support after an investigation identified a member of staff had inappropriately accessed electronic hospital records.

The individual, a nurse, has since been dismissed after breaching patient confidentiality and acting outside of their professional code of conduct and the Health Board’s own policies on data protection and information governance. The Health Board says it has also referred the situation to the Information Commissioner for independent investigation.

All patients affected, which include staff members, have been written to and offered the opportunity to discuss the situation with the Health Board through a free helpline number, which can be contacted on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.

Chief Executive Steve Moore said: “This is a matter that we take extremely seriously and I have written to every patient directly affected to apologise for the actions taken by this individual which go against their own professional code of conduct and health board policies and procedures.

“We are able to reassure people that our review has shown no changes or amendments were made to records. It also produced no evidence that the information has been used by the individual for any purpose other than to view.”

He added: “We understand and acknowledge how distressing this is for those individuals affected, especially for any who may be vulnerable and we have set up a free helpline should they wish to discuss this further with us.”

Members of the Health Board’s management identified the breach late last year and a review took place to establish the extent of the issue. The Health Board has identified areas for improvement and taken action to improve checking access to electronic hospital records and managing performance and supervision to avoid something similar from happening again.

The Health Board has also proactively referred this to the Information Commissioner’s Office to investigate. The Information Commissioner is responsible for upholding rights in the public interest, promoting openness by public bodies and privacy for individuals. It is an independent regulatory office dealing with the Data Protection Act and has its own enforcement rights for any breaches under the Act.

Should the Information Commissioner’s Office determine the access constitutes a breach, they have the power to commence criminal proceedings against the individual. Equally, the Information Commissioner could fine against the Health Board should they consider it failed to take appropriate organisational or technical measures to protect individuals’ personal data.

Mr Moore added: “May I again sincerely apologise that a former member of staff, whilst in a position of trust, has acted in this way. This should not have happened and I know that our own staff, like our Board, will be shocked at this situation, especially our wonderful nurses who hold patient confidentiality at the core of their values. I hope our patients, staff and public will be assured of our ongoing commitment to avoid something like this from happening again.”

If you have not been contacted directly by the health board about this situation then you are unaffected and do not need to take further action. Anyone who has been contacted and who is distressed or has concerns, can contact the free helpline on 0800 804 8787. Please note it is open between the hours of 5pm and 9pm Monday-Friday and 9am-4pm Saturday and Sunday until Jul 21.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

Llanelli: Stop notice issued for school planning application

Avatar

Published

on


A CONTROVERSIAL planning application for a new 480-spaced school in Llanelli has been issued a stop notice by the Welsh Government.
Carmarthenshire County Council is proposing to build a new £9.1m school on Llanerch Fields in Llanelli and were looking to determine the planning application in the coming weeks. Welsh Government will now decide whether to call in the application or not.
The new school would accommodate 420 primary and 60 nursery pupils, set over two floors with larger classrooms with integrated IT facilities, a multi-purpose hall and specialist provision for pupils with additional learning needs.
Over recent years there has been much debate in the area on the choice of site for the new school with campaigners arguing that they support a new school, but object against Llanerch fields being built upon. Last year an attempt to get the land designated as a village green was turned down.
In 2017, Ysgol Dewi Sant as the first Welsh medium primary school to be provided by a local authority celebrated its 70th birthday.
Councillor Rob James, local member for Lliedi, stated “From day one I have raised concerns that the Council’s site choice and planning process opened the Council up to the possibility of the Welsh Government calling in the planning application. It is clear that these concerns were not misplaced and there is now a really chance that it will be. 

“As a local Councillor, a school governor and a parent, I am passionate about the need for a new school for the pupils of Ysgol Dewi Sant and it is important that local pupils get the benefits of a 21st century school.
“I will now be working with Council Officers to ensure that contingency plans are prepared in case the Welsh Government state that the planning application does not comply with national planning policy.
“I will also work with parents, pupils, residents and interested parties are able to engage with the Welsh Government during this process.”

Continue Reading

Community

Third annual Burry Port Raft Race is eagerly awaited

Avatar

Published

on

THE THIRD ANNUAL BURRY PORT RAFT RACE, organised by Burry Port couple, Craig and Isabel Goodman, will be held on Saturday (July 27).

The event which is held in Burry Port Harbour, raises much needed funds for both Burry Port RNLI and a children’s football academy and primary school the couple support in The Gambia.

The day launches at 12pm with stands, food stalls and children’s inflatable games and rides and these will be available until 5pm. You’ll also have a chance to meet the crews, who’ll be busy putting the final touches to their rafts.

Rafts launch at 3pm, followed by a presentation ceremony, including prizes for first raft over the line, first raft to sink and best dressed raft.

Craig said: ” A huge thank you goes to all our sponsors, including overall sponsor Dawsons, along with continued sponsorship from Celtic Couriers, Parker Plant Hire, Burns Pet Nutrition, Burry Port Co-Op, Llanelli Star, LBS Builders Merchants, Burry Port Marina, First Choice Flooring and Pembrey and Burry Port Town Council.

For any further information about the event, please contact 07825 842981.

Continue Reading

News

Compensation offered after FSCS declares Llanelli firm in default

Avatar

Published

on

CONSUMERS could get back money they have lost as a result of their dealings with a failed regulated firm in Llanelli, Carmarthenshire. The firm is Hayden Williams Independent Financial Services Limited formerly Assura Protect, Room 1, 7 Meadows Bridge, Parc Menter, Cross Hands, Llanelli, Carmarthenshire, Wales SA14 6RA.

The firm was declared in default in June 2019 by the Financial Services Compensation Scheme (FSCS).

FSCS is the UK’s statutory compensation scheme that protects customers of authorised financial services firms that carry out certain regulated activities. A declaration of default means FSCS is satisfied a firm is unable to pay claims for compensation made against it. This paves the way for customers of that firm to make a claim for compensation with FSCS.

Alex Kuczynski, Chief Corporate Affairs Officer at FSCS, said: “FSCS steps in to protect consumers around the UK when authorised financial services firms go bust. This vital service, which is free to consumers, protects deposits, insurance, investments, home finance and debt management. We want anyone who believes they may be owed money as a result of their dealings with this firm to get in touch, as we may be able to help you.”

Since it began in 2001, FSCS has helped more than 4.5m people, paying out more than £26bn in compensation.

If you wish to make a claim with FSCS against Hayden Williams Independent Financial Services Limited, you may be able to do so using FSCS’s online claims service at https://claims.fscs.org.uk Or you can contact its Customer Services Team on 0800 678 1100 or 020 7741 4100

Continue Reading

Trending

FOLLOW US ON FACEBOOK